Below are HealthlinkNY's current openings. If you would like to apply for any of the positions listed below, please email your resume and cover letter to info@healthlinkny.com. 

Supervisor of Training and Development

Location: Western Office   |   Date Posted: 02/08/2017

Nature and Scope of the Position:

Responsible for creating and implementing training programs and overseeing the development of internal and associated organizations. Support the needs of employees and participants throughout the organization. This position is responsible for patient centered education and Patient Portal development. Responsible for training HIE users and fostering positive long-term relationships with Participants. The goal is to enhance employee and participant’s performance, productivity and quality of work.

Main Responsibilities:

  • Draw an overall or individualized training and development plan that addresses needs and expectations
  • Manages, updates and maintains organizational intranet site
  • Oversee the development of Learning Modules delivered to our participants
  • Oversee the Patient Centered Learning Modules delivered to our patient and community interests. Creating, designing and implementing 3 learning labs, patient training, working with community groups
  • Work with local organizations to facilitate and collaborate CEU trainings that will increase utilization of the HIE
  • Patient centered education and community outreach, will facilitate forums for patient engagement
  • Conduct effective introduction and orientation sessions
  • Develop visual aids and training presentations and material
  • Facilitating training programs, developing guides and materials for participants, monitoring systems and processes, and measuring success
  • Provide support and education to participants in the benefits and utilization of HIE
  • Ensure all training material and documents are current and up-to-date with New York State Department of Health requirements and revisions. Gain familiarity with Center for Medicare & Medicaid Services (CMS) and New York State Department of Health (NYS DOH) programs with regards to HealthlinkNY services.
  • Assisting Participants in their efforts to understand and participate in the Delivery System Reform Incentive Payment (DSRIP) program.
  • Other duties as necessary

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Business Intelligence Analyst

Location: Eastern or Western Location   |   Date Posted: 06/21/2016

Nature and Scope of the Position:

The BI Analyst will have hands-on technical skill and experience in transforming data into business insight.  Primary area of focus will be data infrastructure management, data collection and validation, and statistical analysis.  The BI Analyst will design, develop, test and support analytic solutions for various stakeholders and staff.  Other duties will include support and maintenance of the Data Warehouse.  This position requires an analytically oriented person who has excellent communications skills and is comfortable working in a dynamic, multi-faceted, fast-paced setting for which planning, management, data analyses and interpretation of results are essential.

Main Responsibilities:

  • Manage the data infrastructure required to support needs of predictive modeling and analytics
  • Exploratory data analysis to identify relationships in high-dimensional data
  • Own metadata definition and management (data dictionaries)
  • Maintain and support Data Warehouse and Business Intelligence solutions
  • Design, develop, test and support analytic solutions
  • Other duties as assigned

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Deployment Coordinator

Location: Westchester County Area   |   Date Posted: 02/07/2017

Nature and Scope of the Position:

Responsible for identifying and engaging new Participants for the Health Information Exchange (HIE). Including presenting training and education webinars to participants of HealthlinkNY, providing support and annual re-education to participants as required. The Deployment Coordinator will be in responsible for HealthlinkNY user role accounts while maintaining Qualified Entity (QE) compliance. In addition, the deployment coordinator will track and monitor account utilization within the HIE, providing reports as necessary. The Deployment Coordinator will also work with participants, to provide necessary information to assist them in reaching their participation goals with consent and utilization with the HIE. The Deployment Coordinator will also collaborate with all departments within HealthlinkNY to coordinate the onboarding of all participants.

Main Responsibilities:

  • Responsible for the organization, scheduling, presenting and tracking recurring and on demand online or onsite training seminars and materials for HealthlinkNY participants
  • Provide on-going customer service and relationship maintenance with HIE Participants including evaluating and reporting participant compliance, usage statistics, and identifying opportunities for additional value-add services
  • Coordinates with Compliance Manager to ensure all training material and documentation are updated and compliant with New York State Department Of Health requirements
  • Gain familiarity with Center for Medicare & Medicaid Services (CMS) and New York State Department of Health (NYS DOH) programs with regards to HealthlinkNY services and support organizational efforts to secure funding under such programs
  • Tracks and monitors provisioned users within the HIE to ensure compliance and utilization
  • Scheduled follow up on 30 day, 60 day and 90 day for provisioned users and maintain access information
  • Ensure accuracy and completeness of pertinent information for all Participants in HealthlinkNY’s SharePoint database(s).
  • Plan and coordinate Participant Forums
  • Serves as lead on special projects as assigned
  • Applicant must own a reliable vehicle
  • Applicant must be willing to travel in our 13 county region with a strong emphasis on Ulster, Dutchess, Sullivan, Orange, Rockland, Westchester, and Putnam county
  • Applicant must be willing to travel up to 4 days a week with a likely average of 3 days a week
  • Other duties as necessary

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Interface Analyst

Location: Eastern or Western Location   |   Date Posted: 08/30/2016

Nature and Scope of the Position:

Under the direction of the Interface Engineer, the Interface Analyst will assist with project tasks as part of interface implementation, including: interface development, testing, issue resolution and documentation of specifications.  Other duties will include providing support to various IT related projects as needed. Must be able to work and communicate with a variety of group members, both functional and technical. The candidate must be able to work in a fast paced environment and on multiple projects simultaneously.

Main Responsibilities:

  • Conducts interface development for projects by working closely and collaboratively with interface engineers, project managers and vendor personnel.
  • Interface development responsibilities include, but are not limited to: specification analysis, data flow diagrams, data conversions and creating/maintaining accurate documentation.
  • Participate and execute functional test cases and support integrated testing cycles.
  • Maintain interfaces based on user requirement changes, and/or modifications to data formats, hardware platforms, or protocols, of either the sending or receiving systems.
  • Troubleshoot interface issues and document incidents as required.
  • Other duties as assigned.

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