A Message From Christina Galanis, President and CEO of HealthlinkNY

A Message From Christina Galanis, President and CEO of HealthlinkNY

HealthlinkNY has enjoyed a year of tremendous growth, and emerged as the healthcare information hub in the Hudson Valley, Catskills, and Southern Tier in New York.

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HealthlinkNY has enjoyed a year of tremendous growth, and emerged as the healthcare information hub in the Hudson Valley, Catskills, and Southern Tier in New York.

We make it possible for different providers to seamlessly collaborate in caring for the same patient, even if they work for different health systems and use different electronic health record (EHR) vendors.

We also drive healthcare improvement by making delivery better and more efficient. When providers exchange data through the Health Information Exchange (HIE), we control costs by reducing preventable re-admissions and duplicative testing.

We are leading several groundbreaking population health initiatives targeting healthcare disparities and mental/behavioral health needs in our region. Our HIE serves as the backbone of the Delivery System Reform Incentive Payment (DSRIP) program for all four Performing Provider Systems (PPSs) in our service territory.

Where We Are Today
There are no shortcuts or tricks to get the job done. It has taken us 12 years to get to where we are today. I am happy to report that all 42 hospitals in our 13-county service area are now participating in HealthlinkNY. We are connected to two nearby hospitals in Pennsylvania, because patient care does not stop at the state line.

In addition, many different types of providers are participating in the HIE, including behavioral health entities, long-term care facilities, home healthcare agencies, and EMS providers, among others. This allows all of a patient’s providers to collaborate in managing the patient’s needs across the entire continuum of care.

Focused on the Future
HealthlinkNY is always thinking about tomorrow. We are exploring:
• How we can connect to more providers in neighboring states, laying the groundwork for a national HIE;

• How we can use our trove of HIE data to drive research, clinical trials, and payer reporting;

• How we can design early-warning-sign applications to trigger provider alerts, such as significant changes in a patient’s vital signs.

We have no doubt that we will achieve these goals, as we have succeeded before. We will continue to build relationships with everyone in the community—providers, patients, public health departments, payers, and officials. We can help them navigate the ever-changing landscape of healthcare. We are excited by all the future possibilities. We are ready to lead the way.

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A Message From Lindsay Farrell, MBA, FACMPE, Chairman, HealthlinkNY Board of Directors President & CEO, Open Door Family Medical Centers

A Message From Lindsay Farrell, MBA, FACMPE, Chairman, HealthlinkNY Board of Directors President & CEO, Open Door Family Medical Centers

The Region Is Connected. Are You?

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The Region Is Connected. Are You?

One of the biggest advances in healthcare over the last decade has been the adoption of electronic health records (EHRs) by provider organizations. The percentage of physicians outside hospitals using EHRs has grown to 86.9% in 2015 from 42% in 2008, according to the Office of the National Coordinator (ONC) for Health Information Technology. In 2015, more than four out of five hospitals used EHRs. This abundance of information at our fingertips allows providers to systematically assess all of our patients’ health needs and plan appropriate care improving health quality and efficiency.

Now, we are taking the next big step: getting all of these stand-alone EHRs to talk to one another, a concept that the ONC refers to as “interoperability.” Patients seek care in many different settings, and the Health Information Exchange (HIE) allows different providers to share those medical records. Today, HealthlinkNY is facilitating a fast and frictionless flow of crucial electronic health information to where it is needed, when it is needed, providing much-needed health information “liquidity.”

However, the HIE needs providers to contribute data if it is to transform healthcare delivery. We all understand how difficult it is for patients to coordinate their care and inform providers of their various healthcare encounters (if they can remember to mention them).

Healthcare delivery will continue to be fragmented, wasteful, enigmatic, and a negative experience for consumers if providers don’t wholeheartedly embrace the HIE. Providers need to recognize that their stand-alone EHRs can only go halfway toward the goal of delivering high-quality, high-value care; only full participation in the HIE will take them the rest of the way. If you haven’t connected to HealthlinkNY, now is the time to join the hundreds of participants who have. I can assure you that HealthlinkNY is ready to help you every step of the way.

Lindsay Farrell, MBA, FACMPE,
Chairman, HealthlinkNY Board of Directors
President & CEO, Open Door Family Medical Centers

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The emergency department in
Binghamton needs your doctor’s
records in Brooklyn

No problem.
They're on healthlinkny

HealthlinkNY Service Territory
Population 3.5 Million

2016 Growth in Participants

An Overview of
HealthlinkNY Participants

participants as of Dec. 2016

The benefits of HealthLinkNY

HealthlinkNY benefits everyone in the community by facilitating the flow of health information to where it is needed, when it is needed. With HealthlinkNY, providers can make better decisions, avoid treatment delays, reduce duplicate medical tests, and ensure a smooth handoff from one care setting to another. The risk of medical errors, communication gaps, and unnecessary treatment are reduced — which is essential to improving the quality of care and controlling healthcare costs.

HealthlinkNY provides
safe, secure, and efficient
access to patient records

Benefits to Providers
• More informed and faster diagnoses
• Easier care coordination
• Greater efficiency by saving time and money
• Documentation for value-based payments
• Full integration into practice workflow

Benefits to Patients
• Providers have your complete medical history
• Greater convenience—fewer forms to fill out
• Reduced duplicate testing
• Reduced chance for error
• Access your information

Benefits to All
• Lower healthcare costs
• Healthier communities
• Statewide patient record lookup
• Record recovery in a disaster
• Improved healthcare quality

New York state’s investment in HIEs is really paying off

Without the steadfast support of New York State, HealthlinkNY’s success would not be possible. NYS has been a leader in the nation in building a statewide public network of regional Health Information Exchanges (HIEs).

A new study, “The Effects of Health Information Exchange Access on Healthcare Quality and Efficiency: An Empirical Investigation,” found that physician use of the HealthlinkNY HIE reduced patient length of stay in the emergency department (ED) and subsequent hospitalization by 7.04%; reduced the likelihood that the patient would be readmitted to an ED within 30 days by 4.5%; and lowered the number of physicians who needed to examine the patient by 12%.

In the new world of value-based and bundled payments, providers are being asked to do more with less. The study confirms that consistent use of the HIE will help providers achieve that goal and continue to improve care.

Case history:
DSRIP

CASE HISTORY:
HEALTH HOME

Case history:
addiction treatment

Case history:
public Health

HealthLinkNY community network:

coming together to improve health

HealthlinkNY is a nonprofit Qualified Entity (QE), funded by the NewYork State Department of Health, which connects healthcare providers to the HealthlinkNY Health Information Exchange (HIE). HealthlinkNY serves 13 counties—Broome, Chemung, Chenango, Delaware, Dutchess, Orange, Putnam, Rockland, Steuben, Sullivan, Tioga, Ulster, and Westchester—located in the Hudson Valley, Catskills, and Southern Tier in New York.

Tel: 844-840-0050
info@healthlinkny.com

Headquarters
49 Court Street, Suite 300
Binghamton, NY 13901

Designed by Harrison Edwards, Inc.